Don McQuaid is the founder and CEO of RTOWN Communications (originally Resort TV Network) and has more than 35 years in the sales, marketing, event and media industries.
Prior to founding RTOWN in 2001, Don spent 20 years organizing major events across North America and Europe, including World Cup FIS Ski Competitions, the inaugural Molson Indy, and the Telus World Ski and Snowboard Festival. He has been responsible for securing corporate sponsorship as well as managing event sales, marketing, operations and productions for countless major international events.
In 1999, Don began researching and deploying the latest broadcast technologies in preparation for the launch of RTOWN. Having first joined the ski industry as an international competitor, Don gained a unique perspective of what an exceptional resort experience should be. He recognized that creating a means to offer resort guests up-to-the-minute information would broaden and enhance their experience. Thus, RTOWN was born, to service resorts across Canada. With this same vision, Don is taking resort information to the next level with the integration of mobile technology and new digital media. In 2006 RTOWN Communications and its partners were awarded a contract by New Media BC to test and showcase emerging mobile technologies during world class Olympic test events in Whistler.
Three years ago, RTOWN diversified its national digital Network with the addition of a national network of digital signage screens. Currently, RTOWN is focused on the convergence and integration of the "4 screens" that define the new media industry: television, public digital signs, personal computers and personal mobile devices. Don’s trademark is his ability to accurately anticipate media trends.
Ski or snowboard: I ski and have been known to snowboard. Really enjoy a good day of skate skiing & will snow shoe if there's a good destination & a bottle of wine.
Favourite Drink: Wine
Favourite Food: Unfortunately I really like it
Favourite Animal: I have alot of them. Horses and dogs mostly
Likes: My kids
Dislikes: When they dont do their homework
Jacki Bissillion, Vice President and shareholder of RTOWN, oversees operations, production, finances, business development and administration. Originating from Vancouver, Jacki has a Bachelor of Commerce Degree from the University of Guelph and Diploma in Business Administration from BCIT. Prior to joining RTOWN in 2001, Jacki spent 10 years as a hotel manager as well as managing and re-organizing businesses in the hospitality and tourism industry.
Ski or snowboard: Yes please! (both)
Favourite Drink: Peppermint tea and Polar Bears
Favourite Food: All things Indian
Favourite Animal: Dog lover
Phone: 1.604.905.0504 extension 102
Bob joined RTOWN Communications in 2005 when it was still Resort TV. Before joining the RTV team, Bob worked in print advertising, but when he became aware of the position at Resort TV, his immediate reaction was that this was the 'missing link' to achieving one of his main goals he couldn't attain in other advertising positions: reach visitors directly in their hotel rooms, while they are receptive to messages.
Now, 5+ years later, Bob has learned the power of video messaging and how it can convey a message with visual context and content succinctly and to make a strong, lasting impression, while Resort TV has evolved to RTOWN Communications with digital media options enabling clients to reach locals and visitors throughout Whistler and in the cinema, as well as Vancouver.
Bob is passionate about working with people, words and images. He has an immense respect for people in business and strives to serve and help them grow.
Ski or snowboard: Ski
Favourite Drink: I have a passion for good espresso coffee, but who can't love a great craft beer
Favourite Food: BBQ's with blues and jazz
Likes: The Sea to Sky Corridor is an incredible place to live and work - we are blessed! Community is important – live locally, grow globally
Dislikes: I probably have lots, but they are my weaknesses and opportunities to grow
Phone: 1.604.905.0504 extension 103
Maria Cecutti started with then Resort TV in June of 2005 as part time bookkeeper, sales, production and office co-ordinator. In the fall of 2007 Maria became Sales Representative which she currently does along with Custom Network Development. "My job,” Maria says, “is all about listening to business owners’ marketing and business goals, asking the right questions and offering them effective and affordable advertising options. I rely on our talented creative team to convey their message visually onto one or several of our media. ”
Maria graduated from the University of Guelph with a Bachelor of Commerce and spent most of her working life in the hospitality and tourism industry. For the past 21 years Maria has called Whistler home. She can be seen hiking with her dog Mugs summer and winter, digging in the dirt in her garden or swimming in the summer and snowshoeing or skiing in the winter. Maria is an active member of the Whistler Weasel Workers; a volunteer group dedicated to the advancement of alpine ski racing in Whistler and throughout Canada.
Ski or snowboard: Ski
Favourite Drink : Cranberry juice or red wine
Favourite Food: Just-picked garden fresh tomatoes or just about anything made with tomatoes except ketchup
Favourite Animal: My dog Mugs
Likes: Gardening, swimming, happy smiling people
Dislikes: Coconut, mustard, being told what to do
Phone: 1.604.905.0504 extension 105
Kristy is a long time host and producer at RTOWN, and often gets funny looks around town like, “Don’t I know you?”
Raised in the Niagara Region of Ontario, Kristy was living and working in the concrete jungle of Toronto when she threw up her hands and called it quits to drive across the country to have a simple, fun ski season in Whistler. She had so much fun that she decided to stick around!
Since then, Kristy has been hosting and producing on RTOWN, with brief stints in the Vancouver film/ television industry and on a cruise ship. Kristy was the medal ceremonies host for the Paralympics in Whistler, and hosted an Olympic show for Whistler Blackcomb.
Ski or Snowboard: I love to ski, but my other favourite sport is Scuba Diving (I’m a Dive Master)
Favourite Drink: Guinness. And Red Wine. And Espresso Martinis. And... okay, now I look like a lush! I also love a good coffee.
Favourite Food: I love food. Sushi, Turkey, Pizza, Sandwiches, Salad. Okay, now I’m hungry!
Favourite Animal: My precious kitty Pan. But I desperately want a Burmese Mountain Dog.
Likes: Travelling, hanging with friends, camping and singing
Dislikes: Having to choose only 1 thing (clearly), olives, and people who are mean (usually people who like olives)
An award-winning filmmaker and writer, Rebecca honed her storytelling and visual skills by producing over 25 short films, from mockumentaries to documentaries to campfire musicals about bears. She has been an employee with RTOWN Communications since 2004, and has produced hundreds of infotainment commercials for clients, including American Express, Volvo, Levi's, Whistler Blackcomb, Club Intrawest, Squaw Creek Resort (California), Helly Hansen, Four Seasons Resort & Spa, Pan Pacific, Snowflake, The Bearfoot Bistro, Resort Municipality of Whistler, Mt. Cashmere, Amos & Andes, Ric's Grill and Nokia.
Rebecca is an avid genre-crosser, and brings a wealth of experience to RTOWN through her diverse writing experience, including: creative non-fiction, web copy, postcard stories, feature magazine and online articles, feature films and shorts, television advertising, short fiction and novels. Rebecca has a BAA in Film, and MFA in Creative Writing.
Ski or snowboard: Ski
Favourite Drink: Froufrou Martini
Favourite Food: Rimrock seafood
Favourite Animal: The Horse and Cat (also my favourite pub)
Likes: Having a conversation with my son. The sound of lawnmowers in the distance in early spring. James.
Dislikes: Dust. Hell. Colds.
Phone: 1.604.905.0504 extension 107
Thomas moved to Whistler from the UK seeking the all important play/work balance. With a degree in multimedia and advanced video technologies, a passion for motion design and visual effects, and over 5 years production experience, RTOWN is the perfect fit. When he's not editing he's riding downhill bikes, hunting down the powder or teaching others how to enjoy snowboarding as much as he does!
Ski or snowboard: Snowboard
Favourite Drink: Cold beer
Favourite Food: Sushi or steak or both
Favourite Animal: Dog
Likes: bikes and boards, visual effects, going fast, breaking stuff, making stuff, good times!
Dislikes: a poor beverage, crashing (boards, bikes, computers)
Phone: 1.604.905.0504 extension 106
Ski or Snowboard: Snowboard
Phone: 1.604.905.0504 extension 106
Nina Arnold, RTOWN's Marketing and Sales Manager, specializes in social media, marketing, events and sales development. Originally from San Francisco, California, Nina has a Bachelor of Arts Degree from the University of Denver in Public Relations. Prior to joining RTOWN, Nina spent four years in Lake Tahoe, California coaching ski teams and consulting in marketing and search engine optimization.
Ski or snowboard: Skiing inbounds, telemark in the backcountry - Ya, I'm that girl
Favourite Drink: Freshly squeezed juice, mmmm
Favourite Food: Beets, hands down
Favourite Animal: Seppen my RTOWN puppy mascot
Likes: Being outside, inside is nice too
Dislikes: blue cheese, lift lines and desert island scenarios
Phone: 1.604.905.0504 extension 108
Jehanne moved to Whistler in 2006 as a place to land after 3 years in Japan. She quickly fell under Whistler’s spell and continues to be awed by the picturesque landscape, active lifestyle and passionate community. Jehanne has a Bachelor of Tourism Management and a Diploma in Business.
Ski or snowboard: Snowboard
Favourite Drink: Wine or Caesars
Favourite Food: Homemade pizza
Favourite Animal: Quatchi
Likes: Good food, ample wine, time with friends and family, all the splendour that Whistler is and her precious iphone
Dislikes: Junk, negativity, anything colder than -15
Phone: 1.604.905.0504 extension 100
Sheridan has always had a passion for all things “tech”. She graduated from Macquarie University in Sydney, Australia with a Bachelor of Science / Computer Science degree with a minor in Geographic Information Systems GIS & GPS, and a major in computer programming languages & mathematics. She also studied at the Sauder School of Business at the University of British Columbia and is a licensed Strata Agent. Sheridan has travelled the world extensively and established a computing education program in Uganda, Africa. She has been freelancing web design/development for 10 years, and has worked for various large IT corporations in Australia.
Sheridan came to Whistler for one year to snowboard and to see if the powder in those snowboarding videos really existed. However, the beauty and active lifestyle of the place has captured her heart. She has been living in Whistler for over 10 years now, is a permanent Canadian resident and recently purchased her first Whistler house. Sheridan is now our website and mobile app developer for RTOWN.
Ski or snowboard: SNOWMOBILE and snowboard
Favourite Drink: Mojito
Favourite Food: Mangoes and Frosty Fruit Ice Blocks
Favourite Animal: Turtles
Likes: Being inspired, design, snowmobiling and snowboarding deep powder, surfing, wakeboarding, travelling adventures, interior design, downhill biking, dance, technology
Monique is responsible for accounts payable, receivable, payroll and everything else books. She has worked in various accounts roles for the past 10 years, both in Whistler and in Australia; however her role at RTOWN is by far her favourite, as she's never worked anywhere else that has the 20cm rule.
Monique first arrived in Whistler from Australia in 2003, not knowing it was a resort town famous for Snowboarding and Skiing. She was soon introduced to snowboarding and fell in love with both the sport and the town. For the past 7 years Monique has focussed on travelling as much as possible, and so has had many jobs to fund her travels, including working at police stations, restaurants, retail stores and catering companies.
Ski or snowboard: Snowboard
Favourite Drink: Water and Wine
Favourite Food: Everything vegetarian
Favourite Animal: Elephant, cow, dog
Likes: Travelling, watching lizards or turkeys run, live music, photography, eating, friends
Dislikes: Dictators, cooked fruit, monkeys
Phone: 1.604.905.0504 extension 104
While growing up in Olds, Alberta, Michael was inspired by action-sports filmmakers such as Warren Miller, Greg Stump, and RAP Films. He spent countless childhood hours observing his ski heroes, Glen Plake and Scott Schmidt, travel the world to exotic locales in search of adventure. Michael dreamt of one day living such a fortunate lifestyle. He quickly grew to love the adventure lifestyle and spent a decade pursuing careers relating to it: tourism, sales, forest firefighter, snowmaker, professional ski bum, and of course...television production.
With a television production career dating back to 1997and a Film/Video diploma from SAIT, Michael’s experience has equipped him with the skills required to meet the demands of the production industry. He started his television career at CityTV in Calgary, working in the station's control room and studio. From there, Michael expanded his production skills, working on various projects for television networks, including: CBC, CTV, Global, Sportsnet, and OLN. Living out his childhood dream, Michael spent 2001 - 2009 travelling the world as a producer, director, camera operator and editor for Ride Guide TV, one of the world’s leading “action-sports” television programs.
In December 2009, Michael partnered with RTOWN Communications to launch the Thompson Okanagan franchise. In May 2010, the Vernon Chamber of Commerce held its Annual Business Excellence Awards, and RTOWN Thompson Okanagan was awarded New Business of the Year. Building on that success, Michael looks forward to playing an active role in promoting and supporting the communities and businesses of British Columbia's Thompson Okanagan region.
Ski or snowboard: Monoboard Extraordinaire
Favourite Drink: Okanagan Wine!
Favourite Food: Sushi....mmmmm
Favourite Animal: Flying Squirrels
Likes: Time with family and friends in the great outdoors. I also enjoy learning about people, cultures, places, history, technology. What else? Filmmaking, of course!
Dislikes: Anything fake or considered to be "status quo". Change is good people!
OKANAGAN ACCOUNT REP.
Deb is the Account Representative in the North Okanagan. Her main job is to inform the people of Vernon about the benefits and opportunities available with RTOWN Networks! Deb is active in the community, volunteering her time for Vernon Women in Business and Woman of the Year
She lives in Armstrong with her husband and two dogs! Deb has been in sales and customer service roles in the Okanagan for over 5 years. She has previously worked in the print industry.
Ski or snowboard: Cross-country ski
Favourite Drink: Caesars
Favourite Food: Pasta
Favourite Animal: My two puppies
Likes: My family -- I have a very close relationship with my extended family
Dislikes: Arrogance and selfishness
TREMBLANT STATION MGR
Aside from being Station Manager at Resort TV Tremblant, Sabrina also acts as Assistant Producer and works in sales, client management, and assists in all pre and post video production. Sabrina previously worked for Norwegian Cruise Lines as an Assistant Cruise Director, the Bank of Montreal as Assistant Branch Manager, and is currently employed as assistant producer in the 24h events in Tremblant, Skiing and Cycling.
Ski or snowboard: Snowboard
Favourite Drink:Bloody Caesar
Favourite Food: Seafood Linguine
Favourite Animal: Horse
Likes: Hot summer days, flip flops, powder days
Dislikes: Rude people, insects, small spaces