At RTOWN, we believe that the foundation of every meaningful relationship is rooted in integrity. In trust. We do what we say, we say what we do. This includes no deception. No untruths. Whatever is said will be done and done on time. Whatever is said means we are willing to be held accountable to others who will find evidence for what we have asserted.
This means that if we don’t know, we say that we don’t know. If we have made a mistake, we don’t hide it on our pursuit to improve (see Uncover a Better Way). Trust is essential for our customers to provide, at times, information that is sensitive to their organization. We take this very seriously at RTOWN and anything provided to us in confidence, will be kept just that: in confidence.
Our promise to our customers is to focus on the “cloud” (the Internet of things, including mobile) that’s connected to helping our customers get, listen to and retain loyal customers. We trust that, in this partnership, our customers will commit to focusing on the ground (their ‘four walls’, their staff, suppliers and the products and services they provide to their customers). It’s a trusted partnership and we work best with those companies committed to this partnership.